Expert User Testing Service

With years of experience, our user testing helps uncover barriers for your users and ensures seamless digital experiences. We’ve helped clients like BBC, Skype, Philips, Argos, and Microsoft.

You’ll work with very experienced practitioners with many years of hands-on research and user testing experience.

After each testing session, you’ll receive a comprehensive report detailing the findings from the research, along with actionable recommendations. This ensures you have a clear path forward to improve your product based on real user feedback.

What's included:

• Task-Based Testing: Evaluate specific features or tasks in your product
• First Impressions Testing: Understand users' first impressions of your product or feature
• Moderated Testing: Gather real-time insights as users interact with your product, guided by an expert moderator
• Moderator-Steered Session Our researchers will observe and ask follow-up questions when users do something interesting, helping uncover deeper insights
• Live observation: The sessions can be observed live in person or remotely. If observers have questions or notice something interesting during the session, they can ask the researcher to follow up with the user in real time.
• Detailed Report: After testing, you’ll receive a detailed, clear, easy-to-read report with key findings and actionable recommendations to improve your product