What is Remote UX Research?
Our Remote UX Research Service helps you understand how users interact with your product, no matter where they are.
We use tools to conduct research in real-time, with researchers and users located in different physical locations.
Sessions are conducted live and remotely, so you can observe as users provide genuine feedback from their homes or workplaces.
Why invest in Remote Moderated UX Research?
In today's digital world, exceptional UX is essential, not optional.
Our Remote UX Research Service gives you direct access to the insights you need to optimise your product and enhance user satisfaction.
Benefits:
1. Access to a diverse user pool
- Access your users in any location for more representative UX Research findings
2. Get Instant, real-time Insights
- Watch users as they interact use your product, to gather immediate feedback to inform key design decisions
3. Comfort and authenticity
- Users engage in their own environments, providing more natural and genuine responses that reflect real-world usage
4. Enhanced Data Collection and Analysis
- Gather rich insights, including non-verbal cues, and easily record sessions for deeper analysis and sharing with stakeholders
5. Improved collaboration and stakeholder involvement
- Your team and stakeholders can observe sessions live or review recorded sessions
6. Cost and time efficiency
- Save on travel and venue costs while providing a flexible schedule for users, reducing no-shows
Our Remote UX Research Services
Usability Testing Service
Evaluate how easy your product is to use and identify barriers that may be preventing conversions.
User Testing Service
Get insights into how real users interact with your product, from feature validation to overall user experience.
UX Research Service
When it comes to creating a product that resonates, surface-level insights just won't cut it. Our UX Research Service dives deep to understand user behaviour, interactions and underlying motivations.
Concept Testing
Get user feedback on new concepts or early-stage designs before they are fully developed
User Interviews
Gather detailed insights into user attitudes, behaviours and needs to guide product decisions
Journey Mapping
Understand the entire user journey with your product or service
Prototype Feedback
Collect feedback on the usability and appeal of prototypes at various fidelity levels (from paper sketches to interactive digital prototypes)
Comparative Testing
Compare your product's user experience against competitors to identify opportunities for differentiation and improvement
Accessibility Evaluation
Ensure your product is accessible to all users, including those with disabilities
Card Sorting and Information Architecture (IA) Testing
Organise content on your website or app more effectively to improve usability and navigation
Some of our clients
Why Choose Our Remote UX Research Service?
With years of UX experience, we've helped brands like BBC, Co-op, Vodafone, and Nandos create digital products that truly connect with users and get results.
Our UX research has supported businesses of all sizes in boosting user engagement and increasing conversions.
Keep It Usable
UX Research and Design Agency in Manchester, UK
Floor 3
White Tower
MediaCityUK
Manchester
M50 2NT
UK
Get directions
Say Hello
+44 (0)161 818 9586
hello@keepitusable.com
