Some of our clients
What is UX Research?
UX Research is an in-depth process that helps you understand how and why your users interact with your product. Using both qualitative and quantitative methods, we uncover insights into user behaviours, needs and motivations.
Our UX Research gives you clear, actionable insights that inform design decisions, remove obstacles and boost user engagement.
UX Research is the foundation of any UX project
Our Expert UX Research Service
With years of experience helping brands like BBC, Co-op, Vodafone, and Nandos, we uncover the “why” behind user behaviour, giving you deeper insights that lead to real improvements.
UX Research across all customer touchpoints
We look at every interaction your users have with your product and this allows us to identify opportunities for improvement across the entire user journey, from the first click to the final conversion.
Why invest in UX Research?
Your product's success depends on how well it meets the needs of your users. Our UX research helps you create experiences that truly connect.
Key benefits for your business:
- Boost Conversions: Remove barriers and improve conversion rates
- Build Loyalty: Create seamless experiences that keep your users coming back
- Cost-Efficiency: Save costs by getting it right the first time, reducing rework and frustration
International UX Research
If your product reaches an international audience, your UX research should too. We offer multilingual research capabilities and have experience in diverse markets, ensuring your product resonates globally.
Whether you're expanding or already in international markets, we can help you understand local user needs and behaviours.
Key benefits:
- Research and understand international markets
- Analyse consumer behaviour and preferences
- Design, test, iterate, and refine concept ideas
- Validate products and digital experiences
Why choose us for UX Research?
Proven across industries: From e-commerce to healthcare and travel, we consistently deliver actionable insights to inform design decions and improve your product and user satisfaction.
What sets us apart?
- Quick turnaround: Fast insights to keep your project on track
- Custom solutions: We tailor our research to your specific needs
- Ongoing support: We continue to support you after the project, helping you implement our recommendations successfully.
Explore more of our research services
While our UX Research provides deep insights, you can also enhance your product with these complementary research services:
Usability Testing Service
Discover how easily users can complete key tasks and identify any barriers to success.
User Testing Service
Go beyond usability to understand the complete user journey, uncovering behaviours, preferences, and frustrations.
Remote UX Research
Gather real-time insights from users in different locations, observing their interactions with your product remotely.
Keep It Usable
UX Research and Design Agency in Manchester, UK
Floor 3
White Tower
MediaCityUK
Manchester
M50 2NT
UK
Get directions
Say Hello
+44 (0)161 818 9586
hello@keepitusable.com
